Before the cut
Customer policies in plain language.
Know the estimate, payment, cancellation, pallet, return, and sod-remedy terms before fresh material is harvested for the order.
Find the written answer
Check the terms that affect your order.
Estimate validity, payment, cancellation, pallet returns, and sod remedies are covered in the ordering and policy questions. Your estimate or invoice may state order-specific terms; review it before authorizing the cut.
Next step
Review the plan before authorizing the cut.
The written estimate or invoice can state order-specific terms. Ask about anything that differs before paying or authorizing harvest.